FAQ
Frequently Asked Questions

General Usage

Cosmedique consists of a comprehensive, nutrient rich, anti-aging formulation that deeply regenerates skin. Helps rejuvenate skin cells at the deepest layer of the dermis so the skin can “lift” itself from within. Reduces the appearance of discolorations as well as improves skin’s texture through intense hydration that produces a smooth, soft appearance.
Activate Cosmedique by warming it for a few seconds between your fingers. Apply onto clean, dry skin. Slide fingers upward and vertical from the middle of the forehead up. Then, from the space between your eyebrows down and under your eyes in an outward motion. Next, from the lower part of the cheek to the temples, always with circular movements ascending outward. The upper lip from the middle to the left and right. A few outward, circular movements on both sides of the chin. Neck - vertically from the chin to the collarbone.
Cosmedique doesn’t erase your wrinkles instantly. No product can do that, no matter what the manufacturer promises. But Cosmedique does use Soft Light Diffusion Technology to diminish the appearance of your wrinkles in just 27 seconds. Healing on a deeper level takes longer, but you’ll look better right away. By week 8, and with consistent, ongoing usage you will notice that you should have almost the same cell density as a 30-year-old, no matter how old you are. Lines, wrinkles and blemishes are significantly reduced. In many women, they completely disappeared – leaving the skin looking nearly flawless.
Cosmedique is an all-in-one formula and the only anti-aging product you need to fight the signs of aging now and in the future.
Yes, of course! Cosmedique works exceptionally for men as well as woman!
Yes, absolutely! Cosmedique does not discriminate and works beautifully on all skin colors and complexions.

Quality & Safety

Cosmedique is produced in small batches to ensure you’re always receiving fresh product. You should always store your Cosmedique tube in a cool, dry area out of direct sunlight. An unopened tube of Cosmedique will remain fresh and ready for use up to 2 years from the date of purchase. Once opened, you want to use it within 6 months. With daily, recommended use, a tube of Cosmedique will last you approximately 2 months.
We strongly encourage you to purchase only from Cosmedique authorized sellers to ensure you always receive authentic, high-quality Cosmedique product. Cosmedique does not offer its products through individuals, street vendors, internet auctions or unauthorized online retailers. When a product is purchased from unauthorized sellers, Cosmedique cannot guarantee the safety, quality, and efficacy of the product.
No, Cosmedique is considered a cosmeceutical and not a drug therefore it does not require FDA approval which means users do not need a prescription.
Cosmedique is an all-in-one formula and the only anti-aging product you need to fight the signs of aging now and in the future. That being said, it can be used with other products as well based upon your own preferences. Should you decide to combine products, we always recommend that you test the combination on the inside of your forearm to ensure there is no adverse reaction before applying it to your face. If you’re currently using a prescription skin care product then you should consult with your physician or dermatologist before combining.
Cosmedique is an all-in-one formula and the only anti-aging product you need to fight the signs of aging now and in the future. That being said, it can be used with other products as well based upon your own preferences. Should you decide to combine products, we always recommend that you test the combination on the inside of your forearm to ensure there is no adverse reaction before applying it to your face. If you’re currently using a prescription skin care product then you should consult with your physician or dermatologist before combining.
Cosmedique is safe to use while pregnant and/or breastfeeding though please do not apply it to your breasts and then feed your baby.
Cosmedique does help to provide all of it’s best anti-aging benefits in those who smoke however keep in mind that smoking slows your collagen production which causes wrinkles to form more quickly and easily. Quitting smoking is recommended for your skin and overall health.

Shipping & Tracking

If stationed on a U.S. Military base, please choose United States as the country of residence when signing up for an account or filling out shipping address information, as opposed to the country in which you're stationed. The zip code will determine which U.S. Military base that the package goes to. This will ensure that your package arrives to you in the most efficient and cost effective manor.
Once your shipment leaves our facility and the shipper scans in your package, you will receive an automated email notification which will alert you that your Cosmedique is on the way and will provide you with the tracking number.

For First-Class Mail, the level of tracking detail is dependent upon the country it is being shipped to. Not all countries provide detailed, specific location information while the package is en route. This does not mean your shipment is lost.
When you purchase Cosmedique or signed up for free trial from our store, We provide best shipping options most affordable shipping rates from most reputable carries. Shipping rates vary based on your Country. Please see the rates at checkout
Please always review your order confirmation email immediately after placing your order to ensure the address you provided is correct. If you find there is an error, please contact customer service immediately with the correction. If your package has already shipped, we are unfortunately unable to correct the address in most instances.



You may incur additional shipping fees as well as a replacement fee to reship your product to the correct address.
First-Class Mail shipments within the continental United States take on average 2-3 business days depending on your specific location. For International Shipments delivery time can vary depending on the shipping option you select as well as the destination country itself. International First-Class Mail is delivered by your local post office based on their protocols and procedures.

The average delivery time frame is approximately 10-30 business days and courier delivery (DHL) is approximately 2-5 business days. Please note that Cosmedique has no control over the customs department in any specific country nor the time frame that it takes for customs to release the package for delivery.
Depending on your specific country and the government regulations within your country, customs duties and taxes are always a possibility when you order internationally. These fees, if incurred, are not included in your shipping costs to Cosmedique and unfortunately they are not within our control.

Cosmedique uses a symbolic value to help keep your total package value as low as possible to help avoid such added costs however in some instances, your government may assess fees based on the advertised retail value and not the customs declaration included with your shipment.

Order & Membership

Coupon codes are applicable primarily on Cosmedique purchase and not availbe for free trial offer, though a few of our partners and affiliates will have codes that can apply to both. Only one coupon code may be used per order.
We are unable to modify or amend orders after they are placed. Orders that have yet to ship may be cancelled and refunded so that a new order may be placed with the correct items. If the order has already shipped, please contact customer service for further advisement.
In order to cancel your Free Trial or VIP Program subscription, please visit our Returns & Exchange page for further instruction.
In order to cancel your Free Trial or VIP Program subscription, please visit our Returns & Exchange page for further instruction.


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